Word Mailmerge Mail Grayed Out

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Word Mailmerge Mail Grayed Out

Hello, I'm using Word 2016 and Outlook 2016 via Office 365, desktop versions. In my word document when I click Mailings only Envelopes and Labes are clickable everything else is greyed out. I am trying to Start a mail merge to email. I have my software on two pc's one is a Windows pc and the other a Mac, I have the same issue on both.

Word Mail Merge Mail Grayed Out Word

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Word Mail Merge Mail Grayed Out Images

Hi everyone,
I've created a mail merge Word doc. (using Office XP) , the data source is
an Access query.
Functionality I'm attempting to set up is:
User sets a boolean field [Merge] to true for each person for whom a mail
merge letter is desired.
The query reads address info from the table for each record where [Merge] is
true.
When I open the doc via Word everything is fine, the data is loaded and the
Mail Merge toolbar is active and I can select 'Merge to New Document'.
I want to open this Word doc. from Access and perform the 'Merge to New
Document' rather than have the user work separately in Word. I can open the
doc. successfully but the mailmerge capability isn't recognized.
Here the part of the code with the problem.
If CreateWordObj Then
gobjWord.Visible = True
gobjWord.Documents.Open CurrentProject.Path & ' & DocName
DoEvents
' NEXT LINE FAILS with err.number = 5852 and err.description =
'requested object is not available'
gobjWord.ActiveDocument.MailMerge.Destination = wdSendToNewDocument
gobjWord.ActiveDocument.MailMerge.SuppressBlankLin es = True
gobjWord.ActiveDocument.MailMerge.Execute
gobjWord.ActiveDocument.PrintPreview
gobjWord.Visible = True
End If
If I remove the three lines which reference
gobjWord.ActiveDocument.MailMerge then the document opens in print preview
with the mail merge toolbar greyed out so 'merge to new document' is not
available. It's as though the mail merge capability of the document isn't
recognized.
thx for any insight anyone can offer.
Linda